Official Store Policies

Terms & Conditions

Please review these terms governing your purchases, warranty registrations, and use of the YESIDO Sri Lanka online store.

1. General Information

Identity & Scope of Service

These terms apply to all purchases made through this website (iyesido.lk) and our flagship showroom located at No 342, Galle Road, Colombo 03, Sri Lanka. By browsing or completing an order on this platform, you agree to comply with and be bound by these Terms and Conditions.

2. Pricing & Payments

Currency, Invoices & Payment Security

All prices displayed on this storefront are quoted in Sri Lankan Rupees (LKR) and include statutory local taxes unless explicitly indicated otherwise.

  • Online Payments: Processed via PayHere Central Bank approved payment gateway supporting Visa, Mastercard, AMEX, and Sri Lankan digital wallets with 256-Bit SSL encryption.
  • KOKO Buy Now Pay Later: Available for eligible orders in 3 equal monthly installments at 0% interest subject to KOKO credit terms.
  • Cash on Delivery (COD): Available islandwide for verified orders. Payment must be made in full upon parcel receipt.
3. Order Fulfillment & Delivery

Dispatch Timelines & Title Transfer

Orders are packaged and dispatched Monday through Friday between 5:00 PM and 7:00 PM. Delivery timelines quoted (24-48 hours in Colombo, 2-4 business days islandwide) are approximate and subject to courier partner operations and weather conditions.

4. Warranty & Authentic Guarantee

1-Year Official Warranty Coverage

Every genuine YESIDO product sold carries our authentic hologram sticker and is backed by a 1-Year official warranty against manufacturing defects. Warranty covers hardware circuit failure and manufacturing faults, excluding physical impact damage, liquid exposure, or unauthorized repair attempts.

Legal & Business Enquiries

For any clarification regarding these terms, contract queries, or B2B corporate partnerships:

No 342, Galle Road, Colombo 03, Sri Lanka
0772 469 669
support@iyesido.lk